Warranty Claim

Print this page and include it when you return your item.

Shipping Instructions

  1. Gather up the item(s) and include any matching components that were included at purchase e.g. (shell, liner, hood, or other components)
  2. Be sure that the item is freshly washed.
  3. Pack item(s) in a box or padded envelope.
  4. Print out this form and lay it on top of the items in the box.

Ship To:

Outerwear/Sportswear item

  1. Columbia Sportswear RVG
    Attn: Warranty Department
    2009 Northern Star Way
    Portland, OR 97203

Footwear/Boots/Equipment item

  1. Columbia Sportswear KYD
    Attn: Warranty Department
    2009 Northern Star Way
    Robards, KY 42452

Take your package to a local courier of choice and pay to have it shipped to our warranty address. You pay to ship the item to us; we'll pay to ship it back to you when it is done.

While not required, it is a good idea to insure the package or get a tracking number.

Columbia Sportswear cannot be held responsible for packages lost in transit.